Hand-Tufted Custom Rug

Care Instructions

1. General Maintenance
- Natural Shedding: New rugs may shed naturally. Avoid brushing or scrubbing them.
- Vacuuming: Periodically vacuum your rug, but avoid using the beater brush mode.
- Professional Cleaning: Periodic professional cleaning is recommended for longevity.

2. Spill and Thread Management
- Spill Management: Blot spills immediately without rubbing to prevent stains.
- Thread Maintenance: If a thread comes loose, do not pull it. Instead, trim it carefully with scissors.

3. Usage and Wear
- Wear Distribution: Occasionally rotate the rug to ensure even wear.
-  Furniture Protection: Use protectors under the legs of heavy furniture to prevent flattening and piling.

4. Placement and Storage
- Rug Pad: Use a rug pad to prevent slipping and sliding.
- Surface Protection: Avoid placing the rug on damp or wet surfaces.
- Storage: Do not fold the rug to avoid damage.

At Culture Weave, we take pride in delivering your rug with care and precision. From the moment you place your order, our team works diligently to Craft and Ship your product within 3-4 weeks, ensuring that you receive a high-quality, beautifully designed piece that transforms your space in no time.

At Culture Weave, we strive for your satisfaction. If you’re not fully satisfied, please note the following:

1. Items must be unused, in original packaging, and return requests initiated within 7 days of receipt.
2. Contact us at cultureweaveindia@gmail.com or +91 9170907050 to initiate a return.
3. Refunds are processed within 72 hours of receiving the item.
4. Custom-made items are non-returnable.
5. Shipping costs are non-refundable, and international returns may incur additional duties.

For more details, please refer to our complete refund policy. Thank you for choosing Culture Weave!