• Step 1:

    Click on the button below and send us your rug idea — it can be a sketch, image, reference, or just a thought. We’ll chat with you to understand your vision, desired size, and any design preferences.

  • Step 2:

    Within 48–72 hours, we’ll send you a rough custom preview of your rug along with any questions we may have. Review the design, suggest edits if needed, and once approved, we’ll finalize the quote.

  • Step 3:

    Once you approve the design, we’ll collect a 50% advance payment to begin crafting your custom rug. The remaining 50%will be collected via Cash on Delivery (COD) when your rug arrives. You’ll receive updates throughout the process — and once it’s in your hands, it’s all yours to style and show off.

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Our custom order process allows you to design a rug that perfectly fits your vision, ensuring it complements your home beautifully.

Delivery Times:

  • Hand-tufted rugs take approximately 3-4 weeks for delivery.

We’re excited to help you create a rug that transforms your space into something truly special! If you have any questions throughout the process, feel free to reach out to us.